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When Will My Item Arrive?
Once shipped, items usually arrive within 3–5 business days. If your item or order is large, it may ship via one of our third-party freight carriers, which deliver from semi trucks with lift gates. Freight delivery is much more complicated than standard parcel shipping — you must schedule a drop-off time, be present for the delivery, and move items from the curb to your residence, among other differences. Sound stressful? If you prepare in advance with ourguide to freight delivery, it doesn’t have to be.
We strongly encourage reading the entire freight delivery guide, but here’s aquick snapshot of what you need to be ready for when you order a large package:- Your freight carrier will call you to schedule a delivery window of about 4–8 hours
- You’re required to be physically present at the specified delivery location during the scheduled window
- Freight shipments are carried in semi trucks, which have lift gates to assist with unloading
- Freight deliveries are dropped off at the curb and no further — not up the driveway, not the porch, not the garage, and most definitely not the backyard — so it’s on you to transport packages to their intended locatio
- For an easier time hauling items to your home or backyard, arrange for at least 2 helpers to be on standby during your delivery window
- You must sign for the shipment to indicate that you’ve accepted the delivery
Again, we recommend reading our entire breakdown of freight delivery so you can become familiar with the process. Trust us when we say that getting caught off guard with the strict requirements of freight delivery can lead to a whole lot of headaches.
This item leaves our warehouse within time frame shown under the add to cart button.
90-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping. Made to order and special order items not applicable for returns.
Restocking FeeFor items that have been dropshipped from our supplier. A 20% restocking fee will be deducted from any eligible return
Need More Help?
Our expert can help guide you through
your purchase.
or send us an email
Need More Help?
Our expert can help guide you through
your purchase.
or send us an email
About the Manufacturer
Manufacturer's Name Alfresco
For decades, the founders of Alfresco have been designing and manufacturing commercial kitchen equipment for many of the world’s finest restaurants, hotels, and chain stores that rely on the highest quality products.
In the late 90’s, Alfresco Open Air Culinary Systems was launched, offering a complete line of restaurant-inspired residential outdoor kitchen appliances with an entirely new level of quality and luxury never before available for the home; utilizing the same manufacturing methodologies used in commercial restaurant equipment. From the beginning, Alfresco has created a three-tiered commitment mission to ensure they would be producing something that had never occurred in the outdoor cooking industry. This dedication to quality in manufacturing, innovation, value and customer satisfaction would shape the Alfresco brand and set the standard for what the ultimate outdoor cooking experience should be.
